Step-by-Step Guide to Managing Telegram Subscriber Labels, Sequences, and Actions in Your System part-3

Assign Label


To assign subscribers to a label, follow these steps:

  1. In the list of subscribers, toggle the subscribers you want to assign to a label.
  2. Click on `Options` and then choose `Assign Label`.
  3. Select a pre-existing label from the list. Users can also select multiple labels if needed.
  4. Click the `Assign` button to complete the assignment process.

Assign Sequence


To assign subscribers to a sequence, follow these steps:

  1. In the list of subscribers, toggle the subscribers you want to assign to a sequence.
  1. Click on `Options` and then choose `Assign Sequence`.
  2. Select a pre-existing sequence from the list. Users can also select multiple sequence if needed.
  3. Click the `Assign` button to complete the assignment process.

Delete Subscribers


To assign subscribers to a sequence, follow these steps:

  1. In the list of subscribers, toggle the subscribers you wish to delete. You can toggle a single subscriber or multiple subscribers according to your preferences.

Click on the `Options` menu and select `Delete Subscriber`.

  • Confirm the deletion by clicking the `Delete` button.

Subscriber Actions


For Subscriber Actions, follow these steps:

  • Click on the `Subscriber Action` button.

In the modal, you can perform various actions, including unsubscribing a subscriber, pausing or resuming the bot`s replies, resetting the user`s input flow, or syncing subscriber data.

  • Click on `Assigned agent` to designate an agent who can engage in real-time conversations with the subscriber.
  • Utilize the `Labels` input field to search for and select an existing label, or you can create a new label.
  • Select an existing message sequence to send to the subscriber by clicking on `Message Sequence`.
  • To save all the settings you`ve configured, click on `Save Changes`.
  • Access `Input Flows` to review data collected from a user`s input flow.
  • Click `Custom Fields` to inspect data collected from Custom Fields.
  • For an overview of every purchase made by the subscriber, click on `Purchases`.

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