New: WhatsApp Live Chat Message Reply Feature with XpressBot
We are thrilled to announce the introduction of a groundbreaking feature in our API: WhatsApp Live Chat Message Replies. XpressBot proudly stands as the first API business provider to offer this innovative feature, and the best part? It’s completely free for all our users.
Enhance Customer Engagement
With this new feature, you can effortlessly respond to customer inquiries by quoting or replying to their messages within the WhatsApp application. WhatsApp Outbound Replies allow businesses to provide additional context to their messages, enhancing clarity and improving customer communication.
Key Benefits
1. Reply to End User Messages: Businesses can quote an end user’s message to make it clear that their latest response relates to a specific earlier message.
2. Receive the End User Reply Messages:: Businesses can see the end user reply message in live chat
How It Works
Within the WhatsApp UI, when a business sends a quoted reply, the recipient will receive the new message along with a contextual bubble displaying the content of the previous message. This visual aid ensures that the conversation remains clear and understandable, providing a seamless communication experience for both the business and the customer.
Implementation in XpressBot
At XpressBot, we have seamlessly integrated this feature into our API, allowing businesses to take full advantage of WhatsApp’s capabilities. By using our API, you can:
- Quote and reply to messages directly within your WhatsApp conversations.
- Provide additional context to your replies, enhancing the clarity of your communication.
- Improve customer satisfaction by ensuring your messages are clear and easy to understand.
Get Started Today
Experience the power of WhatsApp Live Chat Message Replies with XpressBot. Join us in revolutionizing customer engagement and communication. This feature is available to all users at no extra cost, so take advantage of it today and elevate your business communication to new heights.
