Can I delete WhatsApp Business Account?
Yes, you can delete your WhatsApp Business Account. Please be aware it’s a permanent action that erases all your data and chats. Consider exporting your data before deleting.
What will happen if you delete your WhatsApp Business Account?
Deleting the WhatsApp Business account will remove the presence of your business from WhatsApp. All your chat history with customers will be deleted and your account will be removed from any groups, if any. To get your account completely deleted, you must stay off and deactivate your WhatsApp Business account for 90 days.
However, if you change your mind and want to take back control of your WhatsApp Business account, all you need to do is to log back into your account within 90 days of deleting the account. This will stop the deletion process.
How to convert a WhatsApp Business account to a normal account?
The alternate approach to deleting a WhatsApp Business account is to convert the WhatsApp Business account to a normal WhatsApp account by following the below steps. Before starting, make sure to back up the WhatsApp Business data. The data can be backed up either to Google Drive or iCloud.
Step 1 – Download the WhatsApp App (personal) from Google Play Store or iOS App Store and install the app
Step 2 – Open the WhatsApp application. When prompted to verify your phone number, enter the same number that you are using for the WhatsApp Business account.
If you haven’t deleted the WhatsApp Business account, you will see a notification message stating that the number is currently being used with a WhatsApp Business account, and all the information associated with the Whats app business, labels and products will be deleted. Keep in mind that this process cannot be undone.
Step 3 – Continue with the verification process. Enter the 6-digit code (that you will receive either as SMS or as a call depending on your choice).
Step 4 – You can choose to restore a backup of your chats from Google Drive or iCloud to your personal account. Once permissions are granted, you can set up WhatsApp as per your convenience. You can continue to use the same number with your WhatsApp personal account.
How to delete your WhatsApp Business account via WhatsApp Business API?
For businesses using WhatsApp Business API, the process of deleting the WhatsApp Business account is different. The business should reach out to their Whats app business solution provider to cancel the WhatsApp Business subscription.
Frequently asked questions:
Q: How do I delete my WhatsApp Business account?
A: To delete your WhatsApp Business account, go to Settings > Account > Delete my account.
Q: Will deleting my WhatsApp Business account delete my personal WhatsApp account?
A: No, deleting your WhatsApp Business account will not affect your personal WhatsApp account.
Q: Can I recover my WhatsApp Business account after deleting it?
A: No, once you delete your WhatsApp Business account, it cannot be recovered.
Q: Will my business data be deleted when I delete my WhatsApp Business account?
A: Yes, all business data associated with your WhatsApp Business account will be deleted.
Q: Can I use the same phone number for a new WhatsApp Business account after deleting the old one?
A: Yes, you can use the same phone number for a new WhatsApp Business account after deleting the old one.
Q: How long does it take to delete a WhatsApp Business account?
A: Deleting a WhatsApp Business account is immediate and cannot be undone.
Q: Will my customers be notified when I delete my WhatsApp Business account?
A: No, customers will not be notified when you delete your WhatsApp Business account.
