Creating a WhatsApp Carousel template with XpressBot involves using its platform to design and structure your message in a way that supports the carousel format. A WhatsApp carousel allows businesses to share a series of images, titles, and descriptions within a single message that users can swipe through.
The steps below outline how to create a carousel template using XpressBot:
1. Login to XpressBot Account #
- Login to XpressBot
- Go to Bot Manager -> Message template -> Carousel Media Template
2. Prepare Your Carousel Content #
A WhatsApp Carousel is a message format that includes multiple “cards.” Each card typically contains:
- Image: You can upload an image or use a URL to fetch an image.
- Title: A short title or heading for the card.
- Description: A detailed description or message that accompanies the image.
- Button (optional): A call-to-action button that links to an external site or triggers another action.
Prepare the images, titles, descriptions, and buttons for each carousel card.
3. Using Carousel in Bot reply #
Once approved, go to ‘Bot Reply’, create a bot flow, add a keyword, and link your carousel template.It will look like this.
That’s all. You are all good to go with your bot setup & start sending your carousel templates with media.
Tip- Sending Video with the carousel media template is easy as well. All you have to do is change the ‘Card Header’, from Image to Video and follow the same steps as above.
3. Using the Carousel Product Template #
If you have an online store, you can send product carousels instead of adding images manually.
- Connect your eCommerce store to WhatChimp’s WhatsApp Business.
- Create a carousel template, but instead of adding cards, select products from your catalog.
- Use it in your bot flow to send product carousels automatically!